FAQ

1. Are you an official reseller of the products you offer? 

Yes, we are! We are proud to be official resellers of the high-quality brands we feature on our website. This means we have direct relationships with the manufacturers and can offer you genuine products, full warranties, and excellent customer support.

 

2. Do your products come with a warranty?

Absolutely! All of the products we sell come with manufacturer warranties, ensuring that your purchase is protected. The warranty period varies depending on the product and brand, but rest assured that we only offer products from trusted manufacturers with strong warranty policies. 

 

3. What is your return policy?

We offer a 30-day return policy on most items. If you are not completely satisfied with your purchase, you can return the item for a full refund or exchange within 30 days. Please make sure the product is in its original condition and packaging. For more details, check our Return and Refund Policy page.

 

4. How long does shipping take?

Shipping times vary depending on your location and the product. Most orders are processed and shipped within 3-9 business days, and you’ll receive a tracking number to follow the delivery status. Delivery time might slightly differ due to uncontrollable circumstances like weather etc. For more information, check our Shipping Policy

 

5. Do you ship internationally?

 Currently, we only offer shipping within the United States (Excludes: Alaska, American Samoa, Micronesia, Guam, Hawaii, Marshall Islands, Northern Marina Islands, Palau, Puerto Rico, U.S. Virgin Islands, Armed Forces America, Armed Forces Europe, and Armed Forces Pacific).

 

6. What payment methods do you accept?

We accept a wide variety of payment methods, including Visa, Mastercard, American Express, PayPal, Apple Pay, and more. All transactions are secure, and we ensure that your payment information is protected. Check our Payment Policy for more detailed information

 

7. How can I contact customer support? 

Hours of Operation: Mon-Fri 9AM - 5PM EST

Email: support@bodyrecoverysupply.com 

Phone Number: +1 (330) 731-1444

Contact Form: Click Here