Privacy Policy
This Privacy Policy outlines how Body Recovery Supply (“Site,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit our website, make a purchase on bodyrecoverysupply.com (the “Site”), or communicate with us regarding our services (collectively, the “Services”). For the purpose of this policy, “you” and “your” refer to users of our Services, whether as customers, visitors, or individuals whose information we collect.
By accessing or using our Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with these terms, please refrain from using the Services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. Updates will be posted on the Site with an updated “Last updated” date. If required by law, we will notify you of these changes.
How We Collect and Use Your Personal Information
Over the past 12 months, we have collected personal information from various sources to provide our Services effectively. The specific information we collect depends on your interactions with us.
In addition to the specific uses described below, we may use the information we collect to:
• Communicate with you.
• Provide, enhance, and secure the Services.
• Comply with legal obligations.
• Enforce terms of service.
• Protect our rights and the rights of others.
Types of Personal Information We Collect
The personal information we collect depends on how you interact with the Site and Services. Personal information refers to any data that identifies or is linked to you.
Information You Provide Directly
You may provide the following:
• Contact Information: Name, address, phone number, and email.
• Order Information: Billing and shipping addresses, payment details, and order-related details.
• Account Information: Username, password, and security questions for account management.
• Customer Support Information: Messages or information shared with our support team.
Some features require specific information. Opting not to provide this information may limit your access to certain features.
Information We Collect Automatically
We automatically gather Usage Data using cookies, pixels, and similar technologies. This may include:
• Device and browser details.
• Network connection information and IP address.
• Interactions with our Site, such as pages visited and actions taken.
Information From Third Parties
We may also receive information from:
• Service Providers: Shopify and other platforms supporting our Site.
• Payment Processors: Payment information like card details and billing addresses.
• Tracking Technologies: Cookies, web beacons, and similar tools used to analyze behavior.
All third-party information is handled in accordance with this Privacy Policy. For additional details, refer to the “Third Party Websites and Links” section below.
How We Use Your Personal Information
We use your personal information for the following purposes:
1. Providing Services and Products
To process orders, handle payments, arrange shipping, facilitate returns, and manage accounts. Shopify may also process your information per their Privacy Policy.
2. Marketing and Advertising
To send promotional messages via email, text, or postal mail and display tailored advertisements.
3. Security and Fraud Prevention
To identify and mitigate fraudulent or unauthorized activities. Please keep your account credentials secure. If you suspect unauthorized access, contact us immediately.
4. Service Improvement
To provide customer support, respond to inquiries, and enhance your experience with our Services.
Cookies
We use cookies to improve functionality and analyze user behavior. For details on Shopify-related cookies, refer to Shopify’s Cookie Policy.
You can control or disable cookies through your browser settings; however, doing so may limit certain features of our Services. Additionally, our Site honors Global Privacy Control (GPC) signals, allowing you to opt out of certain uses of your information. Learn more at Global Privacy Control.
How We Share Personal Information
We may disclose your information under the following circumstances:
• Service Providers: Vendors who assist with payment processing, analytics, shipping, and customer support.
• Marketing Partners: Partners who help deliver advertisements or promotions.
• Corporate Affiliates: Within our corporate group for legitimate business purposes.
• Legal Obligations: To comply with laws, respond to requests, or protect rights.
In the past 12 months, we have disclosed the following types of personal information for the purposes outlined above:
| Category | Recipients |
|
Identifiers |
Service providers, marketing partners |
| Customer Records |
Service providers |
|
Commercial data (order information) |
Service providers, marketing partners |
|
Internet or network activity |
Service providers, marketing partners |
|
Geolocation Data |
Service providers |
We do not use or disclose sensitive personal information without your consent.
Third Party Websites and Links
Our Site may include links to third-party websites. These platforms operate independently of us, and we encourage you to review their privacy policies. We are not responsible for the content or security of such sites.
Children’s Data
Our Services are not intended for children. We do not knowingly collect information from individuals under 16 years of age. If you believe a child has provided us with their information, contact us to request its deletion.
Security and Retention of Your Information
We implement security measures to protect your data but cannot guarantee absolute security. Retention periods vary depending on legal obligations, account maintenance, and dispute resolution.
Your Rights
Depending on your jurisdiction, you may have the right to:
• Access/Know: Request details about the information we hold about you.
• Delete: Request deletion of your personal information.
• Correct: Request corrections to inaccurate data.
• Opt-Out: Decline targeted advertising or data sharing.
• Portability: Receive a copy of your data.
• Restrict Processing: Limit how your information is processed.
• Withdraw Consent: Revoke previously provided consent.
To exercise these rights, contact us using the details below. We may require identity verification before processing your request.
Complaints
If you have concerns about how we handle your data, contact us. If unresolved, you may file a complaint with your local data protection authority.
International Data Transfers
Your information may be transferred and processed in countries outside your own. For transfers from Europe, we use recognized mechanisms like Standard Contractual Clauses to ensure data protection.
Contact Information
If you have any questions about our privacy policy, please contact us by:
Customer Service Hours: Mon-Fri: 9AM - 6PM EST
Email: support@bodyrecoverysupply.com
Phone Number: +1 (330) 731-1444